Book. Clean. Relax.

Meet the Team

Fred and Tori have spent the last ten years searching for a solid cleaning company and finally decided to get the job done themselves. The thousands spent does not compare to the hours wasted. Our homes never felt clean. Attention to detail, whether small or big, has always been overlooked. That stops now!

AZ Clean co is here to provide affordable and accountable cleaning services. We take pride in paying attention to all the details, so you feel justified with this expense. As our name states, we clean from A to Z.

We have also simplified the appointment process. You can simply book your appointment time on our calendar and receive immediate confirmation.

Fred and Tori have three young boys and two poodles. They met in Las Vegas eleven years ago and have been married for ten years. Tori is originally from Atlanta, GA, while Fred is from Toronto.

 

Why Us?

Good question! Here are our top reasons

  • Easy

    Online communication with us is seamless and easy. It only takes 1 minute to book.

  • Trust

    You can trust us. We rigirously vet ALL of our cleaners through background checks.

  • Affordable

    Premium cleaning at an affordable price. We’re here to help.

  • Safe

    We’re insured and all our cleaners undergo stringent background checks.

  • Seamless communication

    We’re available 24/7 through online communication: Whatever. Whenever.

  • Flexible

    Need special accomodation? Do you need to reschedule? Don’t worry – we’re here to work with you.

our frequently asked questions

Click on each heading to read the answers we have to questions we get asked all the time!

  • Booking
    We ask that all bookings be made 48 hours in advance. If you need an emergency cleaning please reach out to us and we will do our best to make it happen.

  • Do you service my area?
    We service all residential and commercial properties within the Gwinnett County and surrounding cities.

  • What is included in a Regular/Standard Clean?
    Included: 

    Kitchen (clean sink, counters, cabinet faces and stove top).
    Cleaning of all exterior surfaces in all rooms excluding walls. 
    Mopping and vacuuming of floors. 
    Bathroom cleaning to include shower/tub, toilets and counters. 
    Bedroom shelves, dusting of picture frames, nightstands and making beds.

    Not included:

    All extra items at checkout are not included and must be individually selected for additional cost. 
    Adding the extra “Deep Clean” allows our Specialists more time for all of the tasks above.

  • What is included in a Deep Clean?
    Included:

    Everything already included in our Regular/Standard Clean.
    Baseboard dusting and wiping.
    Light switches and door handles/knobs.
    Faucet polishing.
    Back Splash cleaned/disinfected.
    Extra time for detailed areas needing more attention.

    Not included:

    All extra items at checkout are not included and must be individually selected for additional cost.

  • Do you do Move Out/Move In Cleans?
    Yes. Contact us so we can gauge exactly what you need in order to provide you the most competitive quote possible.

  • What service do you recommend for first time Clients?
    Without a doubt a Deep Clean add on allows us the extra time to reach all of the areas that have been missed during regular cleaning in the past. This also allows our Specialists to spend more time in the areas you want us most. After the initial deep cleaning most Clients switch to a standard clean for upkeep.

  • What if I don’t want my entire home cleaned?
    Reach out to us with a call/text/email so we can tailor a package exactly how you’d like based on an hourly rate.

  • What about pets?
    Pets are a part of the family, and so we clean up after them as well! During service we recommend that you do keep your pet somewhere they will be comfortable — not all of our furry friends like the sound of vacuums or unfamiliar people in their space. Let us know how you'd like to handle your pet ahead of time to keep them safe and happy.

  • How many Specialist will come?
    We typically send 1-2 cleaners for all jobs. If you have an exceptionally large home we can arrange for more Specialists, but have found in most cases 3 or more Specialists isn’t efficient or cost effective for you as the client. 

  • Will the same Specialists come every time?
    Yes, upon request. Please understand our Specialists have personal lives. Sometimes Doctors Appointments, kids school activities and just plain ol’ vacation time conflict with scheduling. If this happens we will notify you in advance. 

  • Are your rates negotiable?
    No. Our rates are calculated by the information you provide. Some individuals/companies are able to offer lower rates because they don’t carry liability insurance, bonding, or vet their employees. Those are things we don’t operate without. 

  • Do you offer discounts?
    Absolutely! We have amazing discounts for our Weekly, Bi-Weekly, and Monthly cleaning. Follow us on Facebook for other specials.

  • Can I book Weekly, Bi-Weekly or Monthly clean just for the discount and cancel after my clean?
    No. Those discounts are reserved strictly for ongoing services. If you cancel after the first service you will be charged the difference in price. 

  • Can I trust your Specialists in my home?
    Yes. The owner of AZ Clean comes from a Law Enforcement background, so being mindful of who is in or around your home is paramount. We are Licensed, Bonded and Insured in the event an accident happens. All of our Specialists go through a thorough background check and in depth interview process. In order to maintain the integrity of our reputation we evaluate our Specialists on an ongoing basis. If we wouldn’t let them in our home, we won’t let them in yours. 

  • What if I’m not satisfied with my cleaning?
    If for any reason we miss something or you are not satisfied with the service please reach out to us immediately so we can come back and make it right. All re-cleans must be done within 48 hours of the original clean. 

  • When will I be charged for my cleaning?
    All cleanings are processed on the date of service. 

  • Cancellation/Rescheduling
    We accept cancellations/rescheduling 48 hours outside of your scheduled cleaning. If you need to cancel a one time clean within 48 hours of your scheduled cleaning, you will incur a $100 cancellation fee. If you need to cancel a recurring clean within 48 hours of your scheduled cleaning, you will incur a $50 cancellation fee. Most of this fee is paid to our Specialists for them not getting paid for that day.